sorry for the late respond, i did some searching on google, and i found a relation between the windows defender scan result, and the file renaming problem. The files with g added are super hiden, we can sort that out tonight. The tool will also make a log named ( Addition.txt) Please attach that log to your reply.Īm out until about 8pm UK time, will get back to you then. It will make a log ( FRST.txt) in the same directory the tool is run. Make sure Addition.txt is checkmarked under "Optional scans" When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) It is not malicious or infected in any way.īe aware FRST must be run from an account with Administrator status.ĭouble-click to run it. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system (32 bit or 64 bit). Please copy/paste the content of that log in your next replyĭownload Farbar Recovery Scan Tool and save it to your desktop. Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do itĪfter the restart, a log will open when logging in. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)Īccept the EULA ( I accept), then click on Scan Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…ĭownload AdwCleaner by Malwarebytes onto your Desktop. Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply To get the log from Malwarebytes do the following:Ĭlick on the Report tab > from main interface.ĭouble click on the Scan log which shows the Date and time of the scan just performed.Ĭlick Export > From export you have two options:Ĭopy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply When the scan completes quarantine any found entries. Go back to "DashBoard" select the Blue "Scan Now" tab. Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on. Open Malwarebytes, select > "settings" > "protection tab" When the install completes or Malwarebytes is already installed do the following: If necessary select the Blue Help tab for video instructions. If you do not have Malwarebytes installed do the following:ĭownload Malwarebytes version 3 from the following link:ĭouble click on the installer and follow the prompts. Re-boot and see if your files are present. You will see a new window with the drive being processed, typically C:\ as below:Ĭhanging as the next drive is processed as below, (if required): Please be patient as this may take several minutes to run, it will scan and fix all Hard drives on your system. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. Hello JurajT and welcome to Malwarebytes,ĭownload the following program to your desktop:
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